Privacy Policy

This Privacy Policy outlines how Durango Casino Resort collects, uses, shares, and protects your personal data when you interact with our website and services.

Data We Collect

We collect various types of information from you, including:

Registration Data: When you create an account or sign up for our newsletter, we collect your email address, password, country of residence (Canada), currency preference (CAD), and other personal details.
Transactional Data: We may receive data related to your online activity, such as which games you play, how long you play them, and any bonuses you redeem or rewards you earn.
Device and Browser Information: Our servers record technical information about the devices and browsers you use to access our website.

How We Use Your Data

We primarily use your data for:

Providing online services tailored to your preferences
Processing transactions (e.g., account funding, game play)
Maintaining our relationship with you through marketing communications
Improving our overall service quality

Data Sharing and Security Measures

Durango Casino Resort may share your information with third-party companies that provide essential services to support the smooth operation of our site. These include:

Game suppliers (for online gaming purposes only)
Service providers (e.g., data hosting, analytics platforms) We adhere strictly to security best practices: protecting data using SSL/TLS encryption and monitoring for malicious activities.

Your Rights

We respect your right to control your personal information:

Data Access: You can view or correct your registration details at any time by logging into the account settings.
Withdrawal of Consent: If you change your mind about how we use your data, please notify us through our website contact form.

Cookies and Tracking Technologies

We employ cookies (small text files) for both essential functions like login verification and convenient user experiences:

Functional Cookies: Used for basic features such as storing preferences or the last session played.
Analytical Cookies: Collected anonymously to improve service quality by tracking usage patterns and helping prevent misuse.

Third-Party Sites and Links

Please note that this Privacy Policy only applies when you are interacting with our website. When clicking on links from within Durango Casino Resort, these may lead to sites governed by their own privacy terms which we do not endorse or verify.

By continuing to access the site after reading this policy, you acknowledge acceptance of its contents.

If at any time you want to correct your information, review or manage cookies or data usage preferences, or completely delete your account for any reason, please contact Durango Casino Resort using our website's support channels. We will do everything possible to honor such requests promptly and effectively.

For more detailed questions regarding this privacy statement, we invite users to refer to the respective section headings above where answers may already be given.